Tourists

General information about health services and health insurance.

Temporary stay in Iceland

EEA citizens

All insured citizens from member states of the EEA must bring the European Health Insurance Card or EHIC for use in Iceland. This does not apply to persons from the other Nordic countries.

Insured citizens of EEA countries are entitled to benefits which become necessary on medical grounds during a temporary stay in Iceland, taking into account the nature of the benefits and the expected length of the stay.

They must present the EHIC, personal identification papers and documents proving their citizenship (i.e. passport). A fee, to be paid for each consultation, and other services, is fixed by a regulation. EEA nationals presenting the EHIC will be charged the same fee as persons insured in Iceland. If these documents are not presented they will be charged the full costs of the treatment according to tariffs.

If an insured person who follows these rules is nevertheless charged for the full cost of the medical care given he/she can turn to the main office of Icelandic Health Insurance during his/her stay and receive reimbursement. All original bills and receipts and the EHIC must be presented. The amount reimbursed is the difference between the full cost of the medical care given and the patient´s part of the payment for this type of care, according to tariffs. Otherwise the person is advised to contact the sickness insurance fund in his/hers country of origin when he/she returns from his/her trip and seeks reimbursement.

Non-EEA citizens

Those who are not covered by the EEA regulations can obtain medical assistance but must pay in full. They can then seek reimbursement from their own insurance in their country of origin or from their private insurance, according to rules and regulations applicable in their insurance country.

Health services

 

Emergency number: Call 112

General Practitioner

Medical care can be obtained by visiting a health care centre (heilsugæslustöð) during opening hours. If it is an emergency please go to the emergency units at hospitals.

Specialist treatment

It is possible to seek treatment without prior consultation at a health care centre. The patient will be charged for the consultation. The EHIC must be presented.This does only apply for medical assistance neccary taking into account the length of stay.

Medicine

Medicine is obtained at pharmacies (apótek). A medical prescription written by að doctor who has a docters liscense within the European Economic Area must be presented together with the EHIC. The person will then be charged for the medicine, according to the type of the medicine. If the form cannot be presented the person will be charged with the full cost of the medicine.

Dentists

Children under age 18 and person over the age 66 , old age or invalidity pensioners can obtain reimbursement of dentist treatment from the state health insurance. There is a partial reimbursement for these groups. The bill must be paid in full and reimbursement sought at the local office of the Icelandic Health Insurance. The patient must present the invoice and the EHIC and in case of pensioners a document proving that the patient is a pensioner.

Hospital Treatment

Patients can only be admitted to hospitals when a doctor refers them. In emergencies, patients may be admitted immediately to the hospital serving as the emergency hospital at the time. The EHIC must be presented. Generally there is no charge for in-patients.

Ambulance Transportation

Call emergency number 112 for an ambulance. There is a fixed charge if the EHIC is presented. Otherwise the person must pay the full cost. Kidney dialysis: Contact the following for prior agreement of the units providing this treatment. The EHIC must be presented when assistance is sought.

Dialysis treatments

Landspitali University Hospital Dialysis unit,

Eiriksgata 5, 101 Reykjavík

Tel.: + 354 543 63 11

How to get in touch with us:

Our Service Centre is open Mondays-Fridays from 10:00-15:00.

Address: Vínlandsleið 16, 105 Reykjavík.

Phone: 515-0000

E-mail: sjukra@sjukra.is


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